Terms & Conditions

Effective Date: January 2025

1. Acceptance of Terms

By using this website and/or engaging our plumbing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Provided

Just Blinds provides professional plumbing services in Johannesburg and surrounding areas, including but not limited to:

• Pipe repairs and installations
• Leak detection and repair
• Geyser installation, repair, and maintenance
• Drain cleaning and unblocking
• Toilet repairs and installations
• Bathroom and kitchen plumbing
• Emergency plumbing services (24/7)

3. Quotes and Pricing

3.1 Free Quotes

We offer free, no-obligation quotes for most services. Quotes are valid for 30 days from the date of issue unless otherwise stated.

3.2 Pricing

• All prices quoted are in South African Rand (ZAR)
• Prices include VAT where applicable
• Final pricing may vary if additional work or materials are required
• Emergency call-out fees may apply for after-hours services
• We will always inform you of any additional costs before proceeding

3.3 Price Changes

We reserve the right to adjust prices at any time. However, confirmed quotes will be honored for the validity period stated.

4. Payment Terms

4.1 Payment Methods

We accept the following payment methods:

• Cash
• Electronic Fund Transfer (EFT)
• Credit/Debit Cards
• Instant EFT

4.2 Payment Terms

• Payment is due upon completion of work unless otherwise agreed
• For large projects, a deposit may be required before commencement
• Outstanding invoices are due within 7 days of issue
• Late payment may incur interest charges

5. Appointments and Scheduling

5.1 Booking

• Appointments can be made by phone, email, or through our contact form
• We will confirm all appointments via phone or email
• For emergency services, we aim to respond within 2 hours

5.2 Cancellations and Rescheduling

• Please provide at least 24 hours' notice for cancellations or rescheduling
• Late cancellations (less than 24 hours) may incur a call-out fee
• No-shows may be charged a full call-out fee

5.3 Access to Property

Client is responsible for:

• Providing clear access to work areas
• Ensuring someone over 18 is present during service
• Securing pets during our visit
• Moving fragile or valuable items from work areas

6. Warranties and Guarantees

6.1 Workmanship Guarantee

• We guarantee our workmanship for 90 days from completion
• If issues arise due to our workmanship, we will rectify them at no charge
• This guarantee does not cover misuse, wear and tear, or third-party damage

6.2 Parts and Materials

• Parts and materials carry manufacturer warranties
• We will assist with warranty claims where applicable
• Quality branded parts are used unless otherwise requested

7. Liability and Insurance

7.1 Our Liability

• We carry public liability insurance
• We are liable for damage directly caused by our negligence
• We are not liable for pre-existing conditions or hidden defects
• Our liability is limited to the value of the service provided

7.2 Client Responsibilities

• Clients must inform us of any known issues or hazards
• Clients are responsible for securing valuables and fragile items
• Clients should have adequate property insurance

8. Emergency Services

Our 24/7 emergency service is subject to:

• Emergency call-out fees (applicable after hours and on public holidays)
• Response times may vary based on location and availability
• Emergency work is prioritized but not guaranteed within specific timeframes
• Minimum charges may apply for emergency call-outs

9. Website Use

9.1 Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Just Blinds and protected by copyright laws.

9.2 Acceptable Use

You agree not to:

• Use this website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Transmit harmful code or viruses
• Reproduce or redistribute our content without permission

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA).

11. Dispute Resolution

11.1 Complaints

If you have a complaint about our services:

• Contact us immediately at +27 (61) 237-1204
• Email us at info@justblindstrading.co.za
• We will investigate and respond within 5 business days

11.2 Mediation

If a dispute cannot be resolved directly, both parties agree to attempt mediation before pursuing legal action.

11.3 Jurisdiction

These terms are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, consequential, or incidental damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for delays caused by circumstances beyond our control (force majeure)

13. Health and Safety

• We comply with all applicable health and safety regulations
• Our technicians are trained in safe working practices
• We use appropriate safety equipment and protective gear
• Clients must inform us of any hazardous materials or conditions

14. Environmental Responsibility

• We dispose of waste materials in accordance with environmental regulations
• We promote water conservation through efficient plumbing solutions
• We recommend eco-friendly products where appropriate

15. Subcontractors

We reserve the right to use qualified subcontractors for certain services. All subcontractors are vetted and insured. We remain responsible for the quality of work performed by subcontractors.

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Continued use of our services constitutes acceptance of modified terms.

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, please contact us: