Privacy Policy

Effective Date: January 2025

1. Information We Collect

We collect information that you provide to us when you:

• Fill out our contact form
• Call or email us for services
• Request a quote
• Schedule an appointment

Personal Information:

• Full name
• Email address
• Phone number
• Physical address (for service appointments)
• Service details and requirements

Automatically Collected Information:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Time and date of visits

2. How We Use Your Information

We use your information to:

• Respond to your service requests and inquiries
• Schedule and confirm appointments
• Provide quotes and estimates
• Communicate about our services
• Send appointment reminders
• Process payments (if applicable)
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Limited access to personal data
• Employee training on data protection

5. Your Rights

Under South African law (Protection of Personal Information Act - POPIA), you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Object: Object to processing of your personal information
• Withdraw Consent: Withdraw your consent at any time
• Data Portability: Request a copy of your data in a structured format

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:

• Service records: 5 years
• Contact form submissions: 2 years
• Email correspondence: 3 years

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this page
• Sending you an email notification (for significant changes)

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

12. Compliance with POPIA

Just Blinds is committed to complying with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws. We process personal information lawfully, transparently, and for specific purposes.